Terms & Conditions

Welcome to Datnoc! These terms and conditions establish the rules for using our platform, DatNoc.

This agreement will govern your purchase and use of any DatNoc Services (collectively called “Plan(s)”, your account will also be referred to as your “Plan(s)”) as described in the Order Form above, ordered by you and accepted by DatNoc (also known as DatNoc) and explains the terms and conditions that apply to your purchase and the use of the Plan(s). It is required that you register and accept this terms and conditions in order to use the Plan(s). By signing below the sentence “I have read, understood and accept DatNoc’s Terms and Agreement” , you acknowledge that you have read this agreement and agree to be bound by the terms and conditions contained in this document as well as all policies and guidelines incorporated by reference. You agree that the act of submitting your order form online is equivalent to your signature. You agree that all the information you submit online is true and correct to the best of your knowledge. Payment. All charges for your Plan(s) must be paid in advance according to the most current price of the Plan(s). Upon registration, you must pay for your Plan(s) by Paypal, credit card or wire transfer/check. Upon paying for your Plan(s), you thereby grant permission to DatNoc to charge any fees in accordance with your Plan(s). If you choose to pay by check, you authorize DatNoc to automatically transfer money from your checking account, without invoice, via the transit and routing numbers you will supply or have supplied in the order form. If you pay by credit card, you must notify DatNoc of any changes (including, but not limited to, the number, expiration, cancellation of your card, and your billing address) to your card that may prevent DatNoc from billing you. Charges. You will be charged additional nonrefundable fees for fees associated with the use of, additional bandwidth, file transfer in excess of Plan(s) limits, or megabytes space that exceeds the Plan(s) limits. Notwithstanding the foregoing, as a condition precedent to the incurrence of additional fees, DatNoc shall notify User, in writing, in the event User, in any given monthly period, has reached 95% of the Plan(s) limits and the fees associated with any such excess usage. Subject to the foregoing requirements, User agrees to pay for any and all charges that may coincide with the usage of your Plan(s) at the then current DatNoc prices which shall be provided to User, in writing, at least ten (10) days after the modification of any change to DatNoc’s standard prices and shall be subject to any applicable taxes. User is responsible for the payment of all taxes of any nature including, without limitations, federal, state and local sales, use, value added, excise and duty taxes irrespective of which party may be responsible for collecting or reporting such taxes, provided, however, DatNoc shall notify User in writing of all taxes known to DatNoc that shall be the responsibility of User. DatNoc shall not charge any taxes if User provides the appropriate tax exemption certificate or other applicable documentation. User shall not be liable for the payment of taxes on DatNoc’s income. Lateness. If your payment is received late, you may be responsible for paying a late charge of 5% per month for delayed payments. Payments shall be due within seven (7) days of receipt of an invoice from DatNoc. A payment will be deemed “late” after 7 days from the date the invoice is received by the User. If payments are late, your Plan(s) may remain suspended until payment is received by DatNoc from you. If your Plan(s) is left unpaid for 14 days, your Plan(s) may be terminated, provided written notice is provided to User and User is provided with five (5) business days from the date of receipt of such notice to cure any such breach prior to termination. A termination under this condition, or any other, will not relieve you from paying any past due fees plus interest that have accrued prior to the termination. In the event of collection enforcement, you will be liable for any costs, including, without limitation, reasonable attorneys’ fees, court costs, and reasonable collection agency fees. Plan(s) terminated or suspended and requested to be re-opened for file retrieval will result in the requirement of a reconnection fee in the amount of €150 which will allow the account to remain open for a period of no longer than 24 hours. Plan(s) Usage. The Acceptable Use Policy (also called AUP) dictates the general policies and procedures for the use of the Plan(s). DatNoc’s Online Privacy Statement informs the customer of how DatNoc will collect, store, process and use the information associated with the use of your Plan(s). DatNoc’s Privacy Policy is located on DatNoc’s website and may be updated at any time. You should carefully read the AUP, as by registering for hosting you will be bound by the AUP and any modifications made to said document. DatNoc reserves the right to terminate your Plan(s) provided DatNoc sends to User written notice of a violation of the AUP and User’s failure to remedy the breach of the AUP within five (5) business days of receipt of such notice. Content Requirement. Use of the Plan(s) requires a certain amount of knowledge in the use of Internet Programming Languages, protocols and software, etc… This knowledge will vary depending on the usage and content level of your website. You or your webmaster must have the knowledge necessary to maintain your website, as it is not DatNoc’s responsibility to advise, teach, supply or provide any such knowledge or customer support outside of the Plan(s) agreed to you by DatNoc. Quality of Service. DatNoc will make its best efforts to provide quality, and uninterrupted services but this is not a guarantee. If not stated with an SLA, DatNoc will not be responsible for any damages caused by service interruption, temporary delay, or outages of the Plan(s). Notwithstanding the foregoing, in the event of interruption in the services, including, but not limited