Terms & Conditions
Welcome to Datnoc! These terms and conditions establish the rules for using our platform, DatNoc.
This agreement will govern your purchase and use of any DatNoc Services (collectively called “Plan(s)”, your account will also be referred to as your “Plan(s)”) as described in the Order Form above, ordered by you and accepted by DatNoc (also known as DatNoc) and explains the terms and conditions that apply to your purchase and the use of the Plan(s). It is required that you register and accept these terms and conditions in order to use the Plan(s). By signing below the sentence “I have read, understood and accept DatNoc’s Terms and Agreement”, you acknowledge that you have read this agreement and agree to be bound by the terms and conditions contained in this document as well as all policies and guidelines incorporated by reference. You agree that submitting your order form online is equivalent to your signature and that all information you submit online is true and correct to the best of your knowledge.
Payment All charges for your Plan(s) must be paid in advance according to the most current price of the Plan(s). Upon registration, you must pay for your Plan(s) by PayPal, credit card, or wire transfer/check. Upon paying for your Plan(s), you grant permission to DatNoc to charge any fees in accordance with your Plan(s). If you choose to pay by check, you authorize DatNoc to automatically transfer money from your checking account, without invoice, via the transit and routing numbers you provide in the order form. If you pay by credit card, you must notify DatNoc of any changes (including, but not limited to, the number, expiration, or cancellation of your card, and your billing address) that may prevent DatNoc from billing you.
Charges You will be charged additional nonrefundable fees for usage associated with additional bandwidth, file transfer, or storage that exceeds the Plan(s) limits. DatNoc shall notify you in writing if you reach 95% of the Plan(s) limits and of the fees associated with any excess usage. Subject to this notification, you agree to pay any charges related to Plan(s) usage at DatNoc’s then-current prices. DatNoc shall provide you, in writing, at least ten (10) days’ notice of any price modifications. You are responsible for the payment of all applicable taxes unless a valid tax exemption certificate or other applicable documentation is provided.
Lateness If your payment is late, you may be responsible for a late charge of 5% per month on the overdue amount. Payments are due within seven (7) days of receiving an invoice from DatNoc. If payments are late, your Plan(s) may be suspended until payment is received. If your Plan(s) remains unpaid for 14 days, it may be terminated, provided DatNoc has given written notice and you have had five (5) business days to cure the breach. You will remain liable for any accrued fees and interest prior to termination. In case of collection enforcement, you are liable for any related costs, including attorneys’ fees and court costs. Reactivation of terminated or suspended Plan(s) for file retrieval may require a reconnection fee of €150, allowing access for no longer than 24 hours.
Plan(s) Usage and Restrictions The Acceptable Use Policy (AUP) dictates the general policies and procedures for the use of the Plan(s). DatNoc’s Online Privacy Statement explains how DatNoc will collect, store, process, and use information associated with the Plan(s). By registering for hosting, you agree to abide by the AUP, available on DatNoc’s website, and any modifications made to it. DatNoc reserves the right to terminate your Plan(s) upon sending written notice of an AUP violation if you fail to remedy the breach within five (5) business days. Game Server Requirement: The Plan(s) does not support gaming servers unless specified within PT Cloud hosting. DatNoc does not provide support for any game servers hosted outside of PT Cloud services. AFK Client Restriction: AFK clients (idle or automated clients that do not engage actively) are strictly prohibited and will result in account suspension if identified.
Content Requirement Use of the Plan(s) requires knowledge of Internet Programming Languages, protocols, and software, depending on your website’s usage and content level. You or your webmaster must possess the necessary skills to maintain your website, as DatNoc does not provide assistance beyond the agreed-upon Plan(s) support.
Quality of Service DatNoc will make every effort to provide quality, uninterrupted services, but this is not a guarantee unless stated with a Service Level Agreement (SLA). DatNoc is not responsible for damages resulting from service interruptions, temporary delays, or outages in Plan(s).